Privacy Policy

1. Who We Are

Master Blasta Plumbing Services (ABN available on request) is a licensed plumbing and gasfitting business operating in the Northern Rivers region of New South Wales, Australia. Our website is masterblasta.com.au.

If you have any questions about this policy, contact us at [email protected] or call 0487 810 593.

2. Information We Collect

We may collect the following personal information when you use our website or contact us:

• Name and contact details (phone number, email address)
• Service address or location details you provide in enquiries
• Details of the plumbing issue or job you describe
• Technical data such as IP address, browser type, and pages visited (via analytics)

3. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide quotes
• Schedule and carry out plumbing services
• Send service-related communications (appointment confirmations, invoices)
• Improve our website and services using aggregated analytics data
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies and Analytics

Our website uses Google Analytics 4 to understand how visitors use our site. This service may set cookies on your device and collect anonymised usage data. Analytics tracking is only activated after you consent via our cookie notice.

You can opt out of Google Analytics tracking at any time by declining cookies or using the Google Analytics Opt-out Browser Add-on.

5. Data Storage and Security

Your information is stored securely and we take reasonable steps to protect it from unauthorised access, disclosure, or misuse. Contact form submissions are transmitted securely and stored only as long as necessary to respond to your enquiry.

6. Third-Party Services

Our website may use the following third-party services, each with their own privacy policies:

• Google Analytics — website usage analytics
• Google Maps — location and service area display
• Google Business Profile — business listing and reviews

7. Your Rights

Under the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Complain about a breach of your privacy

To exercise any of these rights, contact us at [email protected].

8. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

9. Contact Us

For any privacy-related questions or complaints, please contact: