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Master Blasta Plumbing Services

Verified customer reviews

What Our Customers Say

Real reviews from real customers across the Northern Rivers and Clarence Valley.

5.0

12 verified reviews — all 5-star

Blocked DrainsVerified

Cleared a stubborn root blockage in under an hour

“Terry arrived within 45 minutes of my call. He used the CCTV camera to find a tree root that had cracked the pipe, then water-jetted the whole line clean. No mess, no fuss — and he showed me the before-and-after footage on his tablet. Absolutely brilliant service.”

Problem

Tree root had cracked the main sewer pipe, causing a complete blockage

Solution

CCTV inspection to locate the root intrusion, followed by high-pressure water jetting to clear the line

Resolved in52 minutes
Satisfaction10/10

Root blockage cleared, pipe inspected and given the all-clear

Lismore
Emergency RepairsVerified

Burst pipe at 11pm — Terry was here by midnight

“Water was pouring through the ceiling from a burst pipe in the wall. Called Master Blasta at 11pm and Terry was on-site by midnight. He isolated the leak, replaced the damaged section and had everything dried out before 2am. Saved my floors and my sanity.”

Problem

Burst copper pipe inside the wall cavity, water flooding through ceiling at 11pm

Solution

Emergency call-out, pipe section replaced and wall cavity dried out overnight

Resolved in2 hours 10 minutes
Satisfaction10/10

Burst pipe isolated and repaired same night, water damage minimised

Byron Bay
Hot Water SystemsVerified

New heat pump hot water installed in one day

“Our old electric storage system finally gave up. Terry recommended a Sanden heat pump and had it installed the next morning. The difference in our power bills has been remarkable — down about 70% on hot water costs. Highly recommend the upgrade.”

Problem

Ageing 250L electric storage system failed, leaving the household without hot water

Solution

Sanden heat pump system supplied and installed, old unit removed and disposed of

Resolved in3 hours 30 minutes
Satisfaction10/10

Old electric system replaced with heat pump, 70% energy saving

Ballina
Gas FittingVerified

Gas line run for new outdoor kitchen — perfect job

“Needed a new gas line run from the meter to the back deck for an outdoor kitchen setup. Terry quoted fairly, turned up on time and did a neat, compliant installation. Pressure-tested everything and left the site spotless. Will use again for the bathroom reno.”

Problem

No gas supply to the outdoor entertaining area for a new kitchen build

Solution

New 20mm gas line trenched from meter to deck, all fittings pressure-tested and certified

Resolved in4 hours
Satisfaction9/10

New gas line installed and pressure-tested, council-compliant

Casino
Leak DetectionVerified

Found a hidden slab leak without tearing up the floor

“My water bill had doubled but I couldn't see any obvious leak. Terry used acoustic detection equipment and pinpointed a slab leak under the laundry in about 20 minutes. Minimal concrete cutting, pipe repaired and re-tested the same day. Saved me thousands compared to what I'd been quoted elsewhere.”

Problem

Water bill doubled with no visible leak — suspected slab leak under the laundry floor

Solution

Acoustic leak detection pinpointed the exact location; minimal concrete cutting, pipe repaired and pressure-tested

Resolved in1 hour 45 minutes
Satisfaction10/10

Slab leak found and repaired with minimal excavation

Mullumbimby
Bathroom RenovationsVerified

Full bathroom reno — on time, on budget, looks amazing

“Terry managed our complete bathroom renovation from rough-in to final fit-off. He coordinated with the tiler and electrician, kept us updated throughout and finished on the day he promised. The quality of the plumbing work is exceptional — everything drains perfectly and the fixtures are fitted beautifully.”

Problem

Outdated 1980s bathroom needing full strip-out and replumb for a modern renovation

Solution

Complete rough-in replumb, new waste and water lines, full fixture fit-off coordinated with trades

Resolved in3 days
Satisfaction10/10

Full bathroom renovation completed on schedule and within budget

Lennox Head
On-Site WastewaterVerified

AWTS installation handled from council approval to commissioning

“We needed a new AWTS for our rural property and Terry handled everything — the council application, the site assessment, installation and commissioning. He knew exactly what council required and the whole process was stress-free. System has been running perfectly for two months.”

Problem

Rural property required a new AWTS to meet council requirements for subdivision approval

Solution

Full council application, site assessment, AWTS installation and commissioning handled end-to-end

Resolved in2 days (installation)
Satisfaction10/10

AWTS installed and commissioned, full council compliance achieved

Grafton
Blocked DrainsVerified

Kitchen drain cleared fast — great communication

“Blocked kitchen sink on a Friday afternoon. Terry was there within two hours, cleared the grease blockage with the water jet and checked the rest of the line while he was at it. Friendly, professional and didn't try to upsell me on anything I didn't need.”

Problem

Kitchen sink completely blocked on a Friday afternoon — grease build-up over several years

Solution

High-pressure water jetting cleared the grease blockage; full line CCTV check confirmed no further issues

Resolved in45 minutes
Satisfaction10/10

Grease blockage cleared, full drain line checked and given the all-clear

Byron Bay
Emergency RepairsVerified

Sewage backup sorted before it became a disaster

“Sewage was backing up into the shower on a Sunday morning. Terry answered immediately, arrived in 40 minutes and cleared the main sewer line blockage. He also ran the CCTV camera to check for any damage. Couldn't ask for a faster or more professional response.”

Problem

Main sewer line blocked on a Sunday morning, sewage backing up into the shower

Solution

Emergency response, sewer line cleared with water jetting, CCTV inspection confirmed no pipe damage

Resolved in1 hour 20 minutes
Satisfaction10/10

Sewer line cleared and inspected, no structural damage found

Lismore
Hot Water SystemsVerified

Same-day hot water replacement — no cold showers

“Woke up to no hot water on a Monday morning. Called Terry at 7am and he had a new Rheem gas storage system installed by 1pm. He even disposed of the old unit. Pricing was upfront and fair — exactly what he quoted.”

Problem

Gas storage hot water system failed overnight — family of four with no hot water

Solution

Rheem 135L gas storage system supplied and installed same morning, old unit removed

Resolved in2 hours 45 minutes
Satisfaction10/10

Hot water system replaced same day, no hidden costs

Alstonville
Blocked DrainsVerified

Stormwater drain cleared before the wet season

“Had a stormwater drain that had been partially blocked for years. Terry water-jetted the whole run and used the camera to find a collapsed section we didn't know about. He repaired it on the spot. Great to have it sorted before the summer rains.”

Problem

Partially blocked stormwater drain with a hidden collapsed section causing slow drainage

Solution

Full water jetting of the stormwater run, CCTV found collapsed section which was excavated and repaired same day

Resolved in3 hours
Satisfaction9/10

Stormwater drain cleared and collapsed section repaired

Bangalow
Leak DetectionVerified

Thermal imaging found a leak inside the wall

“I could hear water running but couldn't find where it was coming from. Terry used thermal imaging and found a pinhole leak inside the bathroom wall. He opened a small access panel, repaired the pipe and patched the wall. No major demolition needed — I was so relieved.”

Problem

Audible water running inside the bathroom wall with no visible source — suspected pinhole leak

Solution

Thermal imaging camera located the pinhole leak precisely; small access panel cut, pipe repaired, wall patched

Resolved in1 hour 30 minutes
Satisfaction10/10

Hidden wall leak found with thermal imaging and repaired with minimal damage

Ocean Shores

12+

Verified reviews

5.0

Average star rating

13

Towns serviced

Hear it from our customers

Video Reviews

Real customers sharing their experience with Master Blasta Plumbing Services across the Northern Rivers.

Video coming soon

Emergency Repairs
“Terry was on-site by midnight and had everything fixed before 2am. Absolute legend.”

Dave R.

Byron Bay

Video coming soon

Hot Water Systems
“Our power bills dropped 70% after the heat pump install. Best decision we ever made.”

Sue & Phil T.

Ballina

Video coming soon

Leak Detection
“Found the slab leak in 20 minutes with no major damage. Saved me thousands.”

Jess W.

Mullumbimby

Video testimonials — set a YouTube video ID in VideoTestimonials.tsx to activate each embed.

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